Privacy Policy

1. Information We Collect

1.1. Personal Information: We collect personal information that you provide directly to us, including your name, address, phone number, email address, and identification details when you use our services or communicate with us.

1.2. Shipment Information: Information related to your shipments, such as recipient details, delivery addresses, package content descriptions, and any other relevant data necessary to process and deliver your shipments.

1.3. Payment Information: We collect payment details, including credit/debit card numbers, transaction amounts, and billing addresses, to process payments for our services.

1.4. Technical Information: We may collect technical information, including your IP address, browser type, device information, and other data collected through cookies and similar technologies when you use our website or online services.

2. How We Use Your Information

2.1. Service Provision: We use your personal and shipment information to provide courier and logistics services, including processing shipments, tracking deliveries, and providing customer support.

2.2. Payment Processing: Your payment information is used to process transactions for services availed through our platform.

2.3. Communication: We may use your contact information to send you service updates, notifications, and responses to your inquiries.

2.4. Improvement of Services: We analyze data to enhance our services, improve our website functionality, and understand customer preferences.

2.5. Legal Compliance: We use your information to comply with applicable laws, regulations, and legal requests, including customs and tax requirements for international shipments.

3. Sharing of Information

3.1. Third-Party Service Providers: We may share your information with trusted third-party partners, including payment processors, logistics providers, customs agents, and IT service providers, to facilitate our services.

3.2. Legal Obligations: We may disclose your information if required by law, regulation, legal process, or governmental request.

3.3. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business assets to the acquiring entity.

4. Data Security

4.1. We implement industry-standard security measures, including encryption, firewalls, and secure access protocols, to protect your personal information from unauthorized access, disclosure, or misuse.

4.2. While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

5.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

6. Your Rights

6.1. Access and Correction: You have the right to access and update your personal information held by us. You can contact us to request corrections to inaccurate data.

6.2. Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

6.3. Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or contacting us directly.

7. Cookies and Tracking Technologies

7.1. Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

8.1. Hanumavega reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

- Email: kumar.pvvss@gmail.com
- Phone: +91 86886 24545
- Address: 1-8-506/55/A, Prakash Nagar, Begumpet, Hyderabad - 500016